![]() ![]() ![]() If your Apple ID isn’t working on iTunes, it could be for a few different reasons. However, they are still separate accounts with separate login credentials. You can associate an Apple ID with your iTunes account so you can access Apple Music and the iTunes Store. Your Apple ID is the account you use to access all Apple services.Īn iTunes account is a separate account used to purchase and manage songs, albums, movies, and TV shows. Your Apple ID is an account you use for all Apple services, such as the App Store, iTunes Store, iCloud, and more. No, your Apple ID is not the same as your iTunes account. While an iTunes login is created with an Apple ID, the two accounts are not the same and can be used independently of each other. An Apple ID is an all-purpose account that is used to log into various Apple services such as iCloud, iTunes Store, App Store, iMessage, FaceTime, etc.Īn iTunes login is an account created specifically for the iTunes Store and is used to purchase items from the store, manage your subscription, or upgrade your Apple devices. I don't understand why the IOS version would matter for device licenses? The device was on 12.2 before the update so not a big difference.No, an Apple ID and iTunes login are not the same. I could understand the message appearing if there was a pending app waiting to be installed which wasn't scoped via device licenses.Įdit: I updated the test iPad to 12.3.1 (currently the latest IOS) and it seems to have resolved the issue. ![]() It's odd the message appears after an app has finished installing from Self Service. All our apps in the app catalogue have licenses spare so can't see it being a license issue. We've been deploying self service via the app catalogue for a couple years now so I don't think this is the issue. You can click cancel and use the app but it's frustrating for the user to do this withe every app they install from self service. The following week we started students and now everyone keeps getting asked to sign into their Apple ID after each app installation from Self Service. We started off with staff which went fine. We're having to swap out a lot of iPads due to the lease ending. Suddenly started getting this issue after deploying iPads and apps for several years. This post made me feel better about what I did. ![]() It is like the two work together to make the issue of signing into itunes go away. Catch is its not the self service app from the 'Mobile Device Apps' page, but the one from the settings pages. I have wiped the device several times now and the self service app installs. Then went back to the iOS self service in settings and changed the install method to automatically. Added the app to the 'Mobile Device Apps' after getting several licenses from VPP for the Jamf Self Service App using the directions from the manual method. Update: Was able to get it to install again and again. Although the pop up did go away about needing to log into an itunes account. However since wiping that device I have yet to get self service to reinstall again like I did the first time. I did get self service to install once using the manual method her. Either of you get this figured out? My issue also crept up after a migration to the cloud. ![]()
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